Created 8/31/2011
Last Reviewed 3/21/2016
Versions 6.1

Issue

When attempting to view a Mediasite presentation on a Windows Vista machine, the video window is missing and in its place is the broken image (red x) graphic.

Solution

To work around this, do the following in Internet Explorer:

  1. Go to Tools > Internet Options.
  2. Click on the Security tab.
  3. At the bottom, uncheck the box labeled Enable Protected Mode.
  4. Restart IE.

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