Created 11/14/2013
Last Reviewed 3/27/2014
Versions 6.1

Issue

When attempting to view a presentation that uses a Silverlight media element (Smooth Streaming or WMV) using Internet Explorer 11, playback may not function properly.

Solution

Full support for Internet Explorer 11 was added in Mediasite Enterprise Video Platform (EX Server) 6.1.13.  Upgrading the server to 6.1.13 or later should resolve any playback issues specific to IE11.  If upgrading the server is not convenient then IE11 can be run in compatibility mode as a workaround.

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