Mediasite Mosaic known issues KBA000004097

Please see article KBA4095 for general information about downloading Mediasite Mosaic. Below are known issues with the application.

General

• Mosaic has a maximum recording length of 3 hours per presentation
• Uploading Mediasite Mosaic recordings to MVP may fail in unstable network environments
• Using certain special characters (“<”, “>”) in a presentation title can cause uploads to fail and/or crash Mosaic
• Recordings may fail when using a Logitech Webcam C930e

macOS

• A/V sync may appear off when previewing a Dual Video recording if Video1 is set to Camera and Video2 is set to Display
• Changing the Record Mode after launching Mosaic via My Mediasite will create and upload a unique presentation to MVP
• Removing an input device (Video1, Video2, Audio) will set the respective input to “None” and requires it to be manually selected after the input device has been reconnected
• Previewing a recorded presentation in Mediasite Mosaic may not show the initial still image associated with the content item
• Removing an Apple Sidecar display (i.e. iPad) while recording may cause Mosaic to crash
• Recordings with long titles may appear to be abruptly cut off when previewing them on the Presentations page
• Deselecting the search field in the Presentations may not properly update the list of all recorded Presentations

Windows 10

• Recording “All Displays” may cause Mosaic to crash