Silverlight XML document error KBA2988
When attempting to view a Silverlight presentation, the following error appears over the player:
An Error Has Occurred.
A serious error has occurred. To continue viewing this presentation, please reload the player. If you continue to experience this problem, please contact a system administrator. We apologize for the inconvenience.
There is an error in XML document (0, 0).
To fix this issue do the following:
- Right-click on the error and click on Silverlight.
- Click on the Application Storage tab.
- Highlight the name of the Mediasite server in the list (e.g http://server.mediasite.com), click the Delete button, and then click Yes to confirm. Alternatively, you could click Delete All here to remove all Silverlight temp files.
- Close all open browser windows, then open a new browser and try again.
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