Test your audio and video connection. You should see the video stream and hear the audio. View the list of browsers and mobile devices we officially support through our knowledge articles.

Important Note Mediasite will work with other browsers! However, this is the list that we officially support.

The table below indicates which media types are currently supported in your browser:

On Demand Media Support

 SmoothStreaming (not available)

 MP4 (not available)

MPEG Dash (not available)

Live Media Support


MPEG Dash (not available)
HLS - HTTP Live Streaming (not available)

If you have trouble viewing the presentation try disabling accelerators such as Google Web Accelerator. See our Mediasite viewing tips for more help and troubleshooting.