Created | 11/1/2023 |
Last Reviewed | 11/1/2023 |
Versions | 8.x |
Issue
Beginning in early September 2023, Zoom has ended support for apps using the JWT authentication mode. They are offering a one-time extension to this until November 10, 2023, but after that time no JWT app will continue to function.
Solution
Mediasite previously introduced support for the newer OAuth based authentication mode for Zoom apps. Instructions for setting up the OAuth based Zoom import can be found at this link. If you would like someone on the Customer Care team to assist you with setting this up, please reach out to the team here.
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