Created 3/10/2020
Last Reviewed 5/23/2023
Versions 7.4, 7.6, 8.x

Issue

Mediasite Mosaic is a new modern replacement for Mediasite Desktop Recorder

Solution

macOS

Mediasite Mosaic is available in the Mac App Store:

Windows

Mediasite Mosaic is available in the Microsoft Store:

Alternatively, if you are unable to use the Microsoft Store you can download the app here:

Mediasite Mosaic System Requirements

If you are using Windows 10, version 1909 or earlier you may need to enable side loading.

If you are a Mediasite administrator looking for alternative ways to install Mediasite Mosaic please see this article.

Note that there is no separate installer for Mosaic Pro - it uses the same Mosaic application on both Windows and Mac platforms.

Additional Comments

To register Mediasite Mosaic with your Mediasite user account please follow these steps:

  • Sign in to My Mediasite
  • Click the Add Presentation button
  • Click the More Information button after the “Capturing video requires an app” text
  • Click the Register button in the Install & Register section
  • You should now be signed in to the Mediasite Mosaic app.

Please see article KBA4097 for known issues.

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